Your new IT partner
Because we take the time to get to know your business, workflow, and systems, we can provide you with effective support and recommend the best way forward for you.
We don't just provide excellent IT support, we make sure your organisation is secure, alert you to known potential issues, and help you plan for the future. It's not always easy to know the best way forward in the ever changing world of IT, gain peace of mind by knowing you have the experts on your side.
What is Managed IT Support?
Instead of an on-premises IT technician, an external company takes on responsibility of managing and maintaining your organisations IT infrastructure.
This approach provides you with access to experienced technicians with knowledge of current best practices, as well as monitoring of servers and end-user devices to prevent upcoming issues. This approach can usually be very cost-effective.
Benefits of Managed IT Support
Lets get down to the details..
- Unlimited remote support from our expert technicians.
- Unlimited onsite callouts in response to faults.
- Unlimited system development consultation.
- 24x7 proactive system monitoring.
- 1 day per annum in response to a virus outbreak.
- SPF, DKIM, DMARC monitoring.
- Web portal to track fault resolution.
- Discounts on engineering time.
- Annual baseline security review.
- Advanced Threat Prevention for all servers and clients.
Our expert technicians are available between 8AM-5PM weekdays. There are many ways to contact us depending on what suits you. Our dedicated support line is always available to speak to a technician directly, we are also available via an online ticketing system, email, or live chat.
